Quebec Law Office

Quebec Law Solicitors is a young and dynamic law firm. In and amongst a matured market of legal juggernauts, Quebec Law Solicitors has is a breath of fresh air which has helped secure it's place in Leeds. Quebec Law is as a niche legal practice providing specialist legal advice on issues of personal injury, divorce & family, housing disrepair and various other complex business and commercial areas.

Quebec Law Solicitors are committed to fighting your corner whether that be for maximum compensation in a Personal Injury Claim or a Divorce settlement in a family law matter. Our expert solicitors have over 50 years of combined experience to make sure you get the money and justice you seek.

Like all great companies, at Quebec Law Solicitors we strive to recruit qualified, expert Solicitors. We routinely hire legal staff who challenge processes that no longer work and remove the roadblocks that prevent us from loving our jobs and delivering outstanding client care. Our legal people bring something a little different.

At Quebec Law Solicitors we value collaboration, inclusivity and performance. Our Expert Solicitors use initiative to make sure your goals are achieved.

At Quebec Law Solicitors we invest time from the very beginning of any case to ensure that we fully understand your requirements and expectations. We continually improve our performance through training, motivating and rewarding our staff. Our clients receive a consistent service quality and efficiency, which applies to cost management and delivery of advice, as well as work processes.

Given these rigorous quality procedures, poor performance at Quebec Law Solicitors is rare. However, we will take any concern that you may have regarding our service very seriously, fully investigate it and take actions to resolve it. As a client, if you have a complaint about the service that you have received, you can contact the Director responsible for dealing with Complaints, Mrs Zahila Bi, by emailing info@quebeclaw.co.uk and quoting the relevant case reference.

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If you are not happy about the level of service you have received from the personal dealing with your case, you can refer the matter to the Director, Mrs Zahila Bi. You can do this by using the Contact Form, Email or by calling 0113 345 4114.

The Director will consider your complaint and carry out an investigation and will provide a proposed solution within ten business days. If the matter is complex and it takes longer to deal with your complaint, we will contact you within ten business days to give you an approximate timescale of when you can expect a response. If we believe it would be helpful, we may suggest a meeting.

Referral To The Legal Ombudsman If you are not satisfied with the final response you may refer your complaint to the Legal Ombudsman. The Ombudsman expects complaints to be made to them within six years from the date of the act/omission about which you are concerned, or three years from when you should have known about the complaint. The Legal Ombudsman will usually only consider a complaint if our internal complaints procedure has been exhausted within the last six months.

The Legal Ombudsman’s contact details are as follows:

Telephone: 0300 555 0333

From overseas: +44 121 245 3050

Minicom: 0300 555 1777

Email: enquiries@legalombudsman.org.uk

Website: www.legalombudsman.org.uk

Legal Ombudsman

PO Box 6806

Wolverhampton

WV1 9WJ